alfthelabel

Have a question, or need assistance, from the Alf the Label team? Our Help Center provides answers to common enquiries, from product information or order updates to how to care for your pieces.

Alf the Label Help & Support

Start a Change of Mind Return

When Will I Receive My Refund or Exchange?

Change of Mind Return Policy

Change of Mind Returns

Start a Warranty Claim

Warranty & Faulty Returns Policy

Warranty & Faulty Returns

Returns

Track My Order

Delivery Issues

Tracking & Delivery

Incorrect Order

Damaged or Faulty Order

Missing Order Confirmation or Invoice

Order Issues

Order Amendment Policy

Pre-Order & Delayed Dispatch Policy

Order Changes & Updates

Order

Welcome Discount

Terms & Conditions | Sales or Promotions

Discounts & Sale

Shipping Policy

Duties & Taxes

Australia

United States

Canada

UK & Europe

New Zealand

Asia

Middle East

Shipping

Pre-order & Restock Dates

Pre-order FAQs

Restocks and Pre-Orders

Converting Your Bag

Inside Your Alf Bag

Caring For Your Alf

Bag Comparison Guide

Carabiner Capsule

Award-Winning Ari

Colour Variations

Reviews

Product Guides

Product

Privacy Policy

Terms of Service

Policy Directory

Policies & Terms

Change of mind, faulty items and returns policies

Order amendments, order issues, tracking and delivery, and pre-orders

Information on the welcome discount, sales and promotions.

Shipping policy, delivery times and costs, and international duties and taxes

Restock and pre-order updates, product guides, and care guides.

Explore our Policies, Terms & Conditions and Terms of Service