Discover the details of our promotions, discounts, and sales, including eligibility, exclusions, and how to redeem your offers.

Terms & Conditions | Sales or Promotions

Find answers to Frequently Asked Questions regarding our Expansion Archive Sale here.

<h4 id="isPasted">When does the sale start?&#x202F;&#x202F;&#xA0;</h4>Our Expansion Archive Sale starts on Wednesday January 21, 2026 at 12PM AEDT (GMT +11) and ends on Tuesday January 27, 2026 at 11:59PM AEDT (GMT +11).&#xA0;Strictly for a limited time only, while stocks last.&#xA0;AUSTRALIA&#xA0; Wednesday January 21, 2026&#xA0; SA Adelaide 11:30am QLD&#xA0;Brisbane 11am ACT&#xA0;Canberra 12pm NT&#xA0;Darwin 10:30am TAS&#xA0;Hobart 12pm VIC&#xA0;Melbourne 12pm WA&#xA0;Perth&#xA0;9am NSW Sydney 12pm&#xA0;USA &amp; CANADA&#xA0; Tuesday January 20, 2026 USA Los Angeles 5pm&#xA0; USA Houston 7pm&#xA0; USA&#xA0;New York&#xA0;8pm USA&#xA0;Miami&#xA0;8pm CA&#xA0;Vancouver&#xA0;5pm CA&#xA0;Calgary&#xA0;6pm CA&#xA0;Toronto&#xA0;8pm &#xA0; REST OF WORLD&#xA0; Tuesday January 20, 2026&#xA0; UK London 1am&#xA0; FR&#xA0;Paris&#xA0;2am GR&#xA0;Athens&#xA0;3am UAE Dubai 5am&#xA0; SG&#xA0;Singapore&#xA0;9am JP&#xA0;Tokyo 10am NZ Auckland 2pm&#xA0;<h4 id="when-does-the-sale-end">When does the sale end?&#x202F;&#x202F;&#xA0;</h4>Our Expansion Archive Sale ends on 27 January 2026&#x202F;11:59PM AEDT (GMT +11)&#xA0;Strictly while stocks last.&#xA0;<h4 id="what-should-i-do-to-prepare">What should I do to prepare?&#x202F;&#xA0;</h4>For a quick and smooth checkout once the sale commences, we recommend setting up your customer account, including checking your email and postal addresses are correct.&#x202F;&#x202F;&#xA0;Then browse through your favourite pieces and add them to your cart. Note, items in your cart aren&apos;t secured until you complete checkout.&#x202F;&#xA0;Once the sale starts, refresh your cart to ensure the discounts are live and act quickly to secure your dream pieces. &#xA0;Note, due to both technical and location restraints we are unable to change or cancel orders once they are placed.<h4 id="what-will-be-on-sale">What will be on sale?&#x202F;&#xA0;</h4>All your favourite styles are included.&#x202F;&#xA0;The only items that&#x202F;won&apos;t&#x202F;be included in the sale are Hardware (such as all sizes of Carabiners, Connector Clips, and Bag Hooks), Pre-Orders and Gift Cards.&#x202F;&#xA0;Remember all pieces are strictly while stocks last and many popular pieces are expected to sell out quickly.&#xA0;<h4 id="do-i-need-a-coupon-code">Do I need a coupon code?&#x202F;&#xA0;</h4>No, all applicable discounts will be added automatically, unless specified otherwise.&#xA0;<h4 id="can-i-change-or-cancel-my-order">Can I change or cancel my order?&#x202F;&#xA0;</h4>We are typically unable to cancel or make changes to an order once it has been placed.&#xA0;As our warehouses are based in Sydney and California, and our Head Office is in Perth, Australia, orders are often packed and dispatched before we receive requests. This can be due to time zone differences and higher volumes of customer enquiries, particularly during sale periods.Our team always does their best to accommodate changes where possible. If you need to update your postal address, we recommend contacting your postal carrier once you receive your shipping notification, as they may be able to assist with redirecting your parcel.<h4 data-start="544" data-end="867" id="can-i-return-my-order">Can I return my order?&#x202F;&#xA0;</h4>Items purchased during our Expansion Archive Sale are&#xA0;not eligible for change of mind returns. As Alf the Label enters its tenth year, we are undertaking a strategic global inventory realignment. To facilitate our transition to a new three-hub distribution model (California, Sydney, and our new Global Infrastructure), we are clearing our Sydney warehouse archives. Once these icons are secured at archival prices, they are removed from our local inventory to make way for the next decade of regional exclusives. For this reason, we cannot accept returns, exchanges, or refunds for change of mind.<h4 id="what-if-my-favourite-piece-is-sold-out">What if my favourite piece is sold out?&#x202F;&#xA0;</h4>We suggest placing your order quickly as our most popular pieces are likely to sell out, and many styles will not be returning.&#xA0;Remember, items placed in your cart aren&apos;t reserved until you complete your purchase and may sell out.&#xA0;If you have your eye on a sold-out style you can view estimated back in stock dates <a href="https://alfthelabel-2hsazjravht.gorgias.help/en-US/pre-order-and-restock-dates-2237227" target="_blank" rel="noreferrer noopener">here.</a> If an item is not listed on the Pre-Orders and Restock page, it is likely that this is a seasonal release and will not be restocked. To be notified of future pre-orders and re-stocks of your favourite Alf products, please sign up to our&#x202F;email&#x202F;list&#x202F;<a href="https://www.alfthelabel.com.au/pages/join-our-newsletter" target="_blank" rel="noreferrer noopener">here</a>&#x202F;or follow us on&#x202F;<a href="https://www.instagram.com/alf_thelabel/" target="_blank" rel="noreferrer noopener">Instagram.</a>&#xA0;<h4 id="can-i-use-my-welcome-coupon-or-another-discount-code">Can I use my welcome coupon or another discount code?</h4><h4 id="no-any-additional-discounts-or-coupon-codes-will-not-be-valid-during-this-time-">No. Any additional discounts or coupon codes will not be valid during this time. &#xA0;</h4><h4 id="what-if-i-bought-something-before-the-sale-started">What if I bought something before the sale started?&#x202F;&#xA0;</h4>As a small boutique business, we do not issue price adjustments on sale items. We are unable to refund the difference of a purchase made&#x202F;before the beginning of a sale.&#x202F;&#xA0;We do aim to let our Alf community know, when possible, of major sales at least one to two days prior, so we suggest <a href="file://pages/join-our-newsletter" target="_blank" rel="noreferrer noopener">joining our email list</a> to be the first to know of any future sales.&#xA0;<h4 id="when-will-i-receive-my-order">When will I receive my order?&#x202F;&#xA0;</h4>Due to the high volume of orders during a sale period, we may require up to one week to dispatch, and your order may be delivered in multiple shipments. Orders are processed and dispatched from our California warehouse for US and Canadian orders and from our Sydney, Australia warehouse for all other orders. &#xA0;We suggested selecting an express shipping option at checkout to ensure a quicker delivery once your order has been dispatched.&#x202F; &#xA0;To check expected delivery&#xA0;timeframes&#xA0;for your country,&#x202F;<a href="https://www.alfthelabel.com.au/pages/faq?hcUrl=%2Fen-US%2Farticles%2Fshipping-293929" target="_blank" rel="noreferrer noopener">click here</a>.&#x202F;&#x202F;&#xA0;<h4 id="when-will-i-receive-my-order-ifipurchasedsomething-onpre-order">When will I receive my order, if&#x202F;I&#x202F;purchased&#x202F;something on&#x202F;Pre-Order?&#x202F;&#xA0;</h4>Pre-Orders are not Included in the sale.&#xA0;Shipping Note:&#x202F;If your order&#x202F;contains&#x202F;both in-stock and Pre-Order items, the entire order will be held and shipped together when your Pre-Order item arrives.&#x202F;&#xA0;Delivery dates for Pre-Orders are estimates and cannot be confirmed.&#x202F;You&apos;ll&#x202F;find our most up to date information on our&#x202F;<a href="https://www.alfthelabel.com.au/pages/faq?hcUrl=%252Fen-US%252Fpre-order-and-delayed-dispatch-policy-2884977" target="_blank" rel="noreferrer noopener">Pre-Order &amp; Delayed Dispatch Policy</a>&#x202F;page.&#x202F;&#xA0;Need it sooner? If you&#x202F;require&#x202F;the in-stock items before the Pre-Order is ready, please contact us.&#x202F;&#x202F;&#x202F;&#x202F;&#x202F;&#xA0;<h4 id="i-have-a-question-that-wasnt-answered-here">I have a question that wasn&apos;t answered here.&#x202F;&#xA0;</h4>Our&#x202F;FAQs&#x202F;provide quick answers to common enquiries, including shipping, product and order updates. You can explore our&#xA0;<a href="https://www.alfthelabel.com.au/pages/faq?hcUrl=%252Fen-US%252Fterms-and-conditions-%25257C-sales-or-promotions-2237138" target="_blank" rel="noopener noreferrer">Terms &amp; Conditions</a>&#xA0;and&#xA0;<a href="https://www.alfthelabel.com.au/pages/faq?hcUrl=%252Fen-US%252Fpolicy-directory-2884717" target="_blank" rel="noopener noreferrer">Policies</a>&#xA0;for more information or reach out to our customer care team for further assistance.

Expansion Archive Sale | FAQs

How our Welcome Code works and what to do if you're having trouble finding it or applying it to your order.

<h4 id="welcome-to-alf-the-label">Welcome to Alf the Label!</h4>We&#x2019;re so excited to welcome you to Alf the Label! Here&#x2019;s everything you need to know about receiving and using your welcome code.<h4 id="what-is-the-welcome-code">What is the Welcome Code?</h4>Our Welcome Code offers $30 AUD off your first purchase and is available to first-time customers only.To use the code, your order must:<ul><li style="font-size: 14px;">Be over $200 AUD</li><li style="font-size: 14px;">Contain full-priced items only</li></ul>Please note:<ul><li style="font-size: 14px;">The code cannot be used with gift sets, bundles, Carabiner Capsule discounts, sale items, or other promotional codes</li><li style="font-size: 14px;">Your code will expire 7 days after you receive it</li><li style="font-size: 14px;">The Welcome Discount is in AUD, and will convert to your local currency when applied at checkout if you are outside of Australia</li></ul><h4 id="how-to-receive-your-code">How to Receive Your Code</h4>To receive your $30 AUD welcome code, simply <a target="_new" data-start="368" data-end="452" rel="noopener">subscribe to our mailing list</a>. Once you&#x2019;ve subscribed, your code will be emailed to you. You can subscribe <a href="https://www.alfthelabel.com.au/pages/join-our-newsletter" class="fr-strong">HERE</a>.If you don&#x2019;t see the email in your inbox, be sure to check your junk or spam folders, sometimes it can sneak in there!<h4 id="didnt-receive-your-code">Didn&#x2019;t Receive Your Code?</h4>So sorry to hear that! If you&apos;ve subscribed and the email hasn&#x2019;t come through within 24hrs, please check your junk or spam folder. If it&#x2019;s still not there, feel free to reach out to our team via the contact box below, we&#x2019;ll be happy to look into this further for you.&#xA0;<h4 id="code-expired">Code Expired?</h4>Welcome codes are valid for 7 days from the time they&apos;re issued. If yours has expired, and you&apos;re still yet to use it on your first Alf the Label purchase, please get in touch with us via the contact box below.<h4 id="code-not-working">Code Not Working?</h4>If your welcome code isn&#x2019;t applying at checkout, here are a few things to check:<ul><li style="font-size: 14px;">Is your cart total over $200 AUD (before shipping)?</li><li style="font-size: 14px;">Are all items in your cart full-priced?</li><li style="font-size: 14px;">Are you using only one discount code?</li></ul>If everything looks good and the code still isn&#x2019;t working, reach out to our team and we&#x2019;ll take a closer look for you.<h4 id="trying-to-use-the-code-on-gift-sets-or-sale-items">Trying to Use the Code on Gift Sets or Sale Items?</h4>Our welcome discount only applies to full-priced items. Gift sets, bundles, and sale items already have built-in savings, so the welcome code isn&#x2019;t valid for these purchases.<h4 id="can-i-apply-the-code-after-ive-placed-my-order">Can I Apply the Code After I&#x2019;ve Placed My Order?</h4>We&#x2019;re unable to apply discount codes retrospectively. If you&#x2019;re having trouble applying a code at checkout, we recommend reaching out to our team before completing your purchase.<h4 id="using-a-welcome-code-during-sale-periods">Using a Welcome Code During Sale Periods</h4>During site-wide sale events, our welcome code is temporarily disabled, as sale pricing often offers greater savings.Still have questions? You can explore our Welcome Discount Policies <a href="https://www.alfthelabel.com.au/pages/faq?hcUrl=%252Fen-US%252Fterms-and-conditions-%25257C-sales-or-promotions-2237138" style=" text-decoration: none;" class="fr-strong">HERE</a>, or get in touch with us via the contact box below<a data-start="2839" data-end="2873" rel="noopener" style=" text-decoration: none;">,</a> we&#x2019;re always happy to help!

Discounts, Sale & Promotions

Terms & Conditions | Sales or Promotions

Expansion Archive Sale | FAQs

Welcome Discount