Information on pre-orders, restock dates, and sold-out styles

Restocks and Pre-Orders

Additional information on your Alf, including care tips, size comparisons, and convertibility information.

Product Guides

alfthelabel

Restock and pre-order updates, product guides, and care guides.

Product

Start a Change of Mind Return

When Will I Receive My Refund or Exchange?

Change of Mind Return Policy

Change of Mind Returns

Start a Warranty Claim

Warranty & Faulty Returns Policy

Warranty & Faulty Returns

Returns

Track My Order

Delivery Issues

Tracking & Delivery

Incorrect Order

Damaged or Faulty Order

Missing Order Confirmation or Invoice

Order Issues

Order Amendment Policy

Pre-Order & Delayed Dispatch Policy

Order Changes & Updates

Order

Welcome Discount

Terms & Conditions | Sales or Promotions

Discounts & Sale

Shipping Policy

Duties & Taxes

Australia

United States

Canada

UK & Europe

New Zealand

Asia

Middle East

Shipping

Pre-order & Restock Dates

Pre-order FAQs

Converting Your Bag

Inside Your Alf Bag

Caring For Your Alf

Bag Comparison Guide

Carabiner Capsule

Award-Winning Ari

Colour Variations

Reviews

Privacy Policy

Terms of Service

Policy Directory

Policies & Terms