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Terms & Conditions | Sales or PromotionsUpdated a month ago

PROMOTIONS

Welcome Promotion

  1. $30 AUD off promotion is valid only for first purchase
  2. Promotion only valid on purchases over $200 AUD
  3. Discount code can be used on full price items and excludes the Sale collection. 
  4. Discounts are not able to be added once purchase has been finalised 
  5. Discount code is valid for seven (7) days from receipt of the welcome email
  6. Valid for one use only
  7. Discount code is not applicable with any other offer including, but not limited to, gift sets and our bundle and save promotion.
  8. Discount code is only to be used by email recipient and is not transferrable

Email Promotion

  1. The code issued must be entered to receive 10% off the total price of the item(s) in the cart, as specified in the cart email.
  2. Additional items to those specified in the cart email, once added to the cart, will not be discounted.
  3. Discounts are not able to be added once purchase has been finalised.
  4. Discount code is valid for seven (7) days from receipt of the abandoned cart email.
  5. Discount code is not applicable with any other offer including, but not limited to, gift sets, pre-orders, and our bundle and save promotion.
  6. Valid for one use only.

VIP Promotions

  1. The code issued, and qualifying criteria, must be entered at checkout, in a single order, as specified in the email.
  2. Discount code can only be used on items listed in the email, and valid until the date specified in the email.
  3. Discounts are not able to be added retrospectively once purchase has been finalised.
  4. Valid for one use only.
  5. Discount code is not applicable with any other offers or sales, including but not limited to, welcome or bundle + save promotion.
  6. Discount code is only to be used by email recipient and is not transferrable.
  7. Discounts will not apply if all steps are not followed, including but not limited to, adding products to cart, and applying the discount code.
  8. If applicable, the bonus gift(s) must be added to your cart upon checking out to be redeemed and cannot be added post-purchase.
  9. Items cannot be split for return. All items in the "gift with purchase" must be returned unused and in original condition.
  10. Strictly while stocks last. 

Free Shipping Promotion

  1. Any promotion including free shipping is valid on standard shipping only, unless otherwise specified. 
  2. Valid for shipping within Australia only, unless otherwise specified. 

Bundle Promotion 

  1. To take advantage of the bundle offer, you must select the minimum number of products from within the "bundle and save" section. Bundle discounts will not apply if products are added individually and not via the bundle page.
  2. Bundle promotion is not valid with any other offer including the welcome discount.
  3. Items purchased in a bundle cannot be split for return. All items in the bundle must be returned unused and in original condition. 
  4. "Bundle and save" discounts may be turned off during sale periods, or at our discretion, and are only available at limited times.

Gift Sets

  1. Gift Sets are not valid with any other offer, including the welcome discount, unless specified otherwise.
  2. Items in a Gift Set cannot be split for return. All items in the Gift Set must be returned unused and in original condition. 
  3. Gift Sets are only available for a limited time, at our discretion. Strictly while stocks last.
  4. Colours/products are set and unable to be amended or changed.
  5. Prices and savings listed are primarily in Australian Dollars (AUD) and may differ based on your local currency and exchange rate.
  6. Items added individually to cart will not attract the gift set pricing.

Monthly Survey Refund Offer – 2025

  1. Promotion Period: This promotion runs monthly from 12:01 AM AWST on the first day of the month and concludes at 11:59 PM AWST on the last day of the same month.
  2. Offer: One eligible participant will be randomly selected each month to receive a full refund of their order. The winner will be notified directly via the email associated with their order.
  3. Eligibility:
    1. Participants must have placed an order through the official Alf the Label online store (www.alfthelabel.com.au) within the specified monthly promotional period. Orders placed through other stockists or wholesalers are not eligible.
    2. Participants must complete all required questions in the post-purchase survey.
    3. Participants must subscribe to Alf the Label email marketing. Existing subscribers are also eligible.
    4. One survey submission per order is valid.
  4. The winner will be selected randomly using a random number generator. The random selection process will be verified. The winner will be notified directly via the email address associated with their order.
  5. Refund times may vary depending on banks and payment methods. Refunds will be processed to the original payment method within 14 business days of winner notification. Participants are responsible for any applicable tax implications.
  6. Alf the Label reserves the right to modify or cancel this promotion at any time. Alf the Label is not liable for any technical issues or errors that may affect participation

Bonus Gift – July 2025

  1. Promotion Period begins: Tuesday July 1, 2025 at 10:40AM AWST (GMT +8).
  2. Limited time only. Strictly while stocks last.
  3. Gift: One (1) Dot Wallet (Leather) in Cocoa, valued at $99.95 AUD.
  4. Qualifying Spend: $350 in one order transaction. Qualifying spend is based on the currency relating to the country of delivery and must be met after discounts are applied. Qualifying spend is based on the customer's local currency.
  5. One gift per order, one gift per customer. This means each customer is eligible to receive only one bonus gift during the promotional period, regardless of the number of separate orders placed. Multiple orders by the same customer will not result in multiple bonus gifts. The bonus gift may be removed from your order if the qualifying spend/criteria are not met.
  6. The bonus gift must be visible in and added to your cart upon checking out to be redeemed and cannot be added post-purchase.
  7. No rain-checks or exchanges. In the event your order is eligible for return, the bonus gift must also be returned in original, unused condition.

Instant Win Competition - Sophie Handbag

  1. Promotion Period & Eligibility: The Promotion will be offered during specific time frames and in specific regions, as detailed below.
    1. Promotion 3: United States. Promotion
    2.  Period: Commences on Wednesday, July 2, 2025, and concludes when all first prizes have been awarded. Eligibility: Open only to residents of the United States.
    3. Promotion 4: EU. Promotion Period: Commences on Wednesday, July 2, 2025, and concludes when all first prizes have been awarded. Eligibility: Open only to residents of the EU.
  2. Entry Limit. There is a strict limit of one (1) entry per person per promotion. Any individual found to be using multiple email addresses or other methods to submit multiple entries will have all their entries disqualified, and any prize(s) won will be void.
  3. Prizes. First Prizes: There are a maximum of six (6) Sophie Handbag first prizes to be won for each promotion listed above. Each first prize is a Sophie Handbag (Leather) in the winner’s choice of colour (Black or Pecan), subject to availability.
    1. Prize Value (EU): valued at approximately €369.00.
    2. Prize Value (US): valued at approximately $329.00.
    3. Runner-Up Prizes: Runner-up prizes consist of a discount code with the following conditions: The code is valid only on full-priced orders with a total value of €200 or more for EU, and $200 USD or more for the US (excluding shipping and taxes). This discount code cannot be combined with any other offer, including but not limited to welcome discounts, gift sets, or other bundle offers. The code must be redeemed by the expiry date listed in the email. It must be entered at checkout for the offer to be redeemed and cannot be applied once the purchase has been finalized.
    4. Winner Notification. First prize winners will be contacted directly by a representative of Alf via the email address provided during entry. All prizes are limited in quantity and are available for a limited time only.

SALE

USA Labor Day Sale - 2025

  1. Sale commences 9PM EDT on Thursday August 14, 2025.
  2. Sale ends at 11:59PM EDT on Sunday August 17, 2025.
  3. Offer: 25% off.
  4. This sale is exclusive to the USA.
  5. Limited time only. Strictly while stocks last.
  6. Excludes gift cards, pre-orders, new arrivals, gift sets, and bundle offers.
  7. The discount code must be entered at checkout for the offer to be redeemed, and cannot be added once the purchase has been finalized.
  8. Cannot be used in conjunction with any other offer or code, including the Welcome discount or bundle offers.
  9. We can not offer returns or exchanges for change of mind on items purchased during sales, or when discount codes are applied. We will only offer a refund if the item is deemed faulty.
  10. No rain-checks or exchanges.
  11. Please see additional information regarding "Sale Periods" above.
  12. We will not refund the difference of a purchase made prior to the beginning of a sale.


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