Track My OrderUpdated 13 days ago

Dispatch & Tracking Information

All orders for the United States and Canada are shipped from our warehouse in California, USA.

All orders for Australia, New Zealand and other international destinations are sent from our warehouse in Sydney, Australia. 

Once your order has been dispatched, you’ll receive an email with your tracking details. If you haven’t seen this email within 4 business days, we recommend checking your junk or spam folder as it may have landed there.

Track Your Order

Use the tracking link provided in your shipping confirmation email to track your parcel. 

Experiencing a Delay?

If your parcel appears to be delayed, we recommend reaching out directly to the relevant courier as a first step. They’ll have access to the most up-to-date information and can assist further with your tracking enquiry.

Still Need Help?

If you’re still unable to locate your parcel after speaking with the courier, or you haven’t received your tracking details within 4 business days, our team is here to help! 

Visit our Delivery Issues Help Desk for further info or get in touch with us below.